Yes, I’m hearing impaired have been that way since I was 3 years old. After seeing that video I was pissed on the part that manager yelling at her face and waving at her face….and wouldn’t even write it down…what.in.the.fuck! SMDH. I’ve only had it happen to me one time but differently . I was at a Burger King one time long time ago and was only one guy at drive thru and the place was dead. Anyway, instead of ordering before getting to the drive thru window, I just went on to the window so I can read lips and place an order. Manager says you need to go around and place an order back there. The fuck? I can’t hear?! I got to read lips. Manger says you need to go around…. I said, how about no I’m out, psh!!! Didn’t say psh wish I could’ve have said it then, psh.
Now it’s gotten better for me so far. They have a display when placing order and you can see if it’s right before getting to the window. Sometimes I’m lucky I can make it out on hearing what they’re saying . No way in hell I would let the manager yell at me like that like dunking donuts, hell no.