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Redfield Scopes and Spotting Scopes

xbowguy

Dignitary Member
Supporting Member
29,633
234
Licking Co. Ohio
Kudos go out to Redfield. I have a 20x60x60 Spotting Scope that was broken. It was knocked over on the tripod. The plastic strap/ring that goes around the middle and attaches to the tripod mount was broken. Wrote Redfield and told them I knocked it over and it was my fault. They said it would not be a problem. Just fill out the form they sent in the email and they would fix it for free. Another good customer service for us Sportsmen.
 

"J"

Git Off My Lawn
Supporting Member
56,743
274
North Carolina
Glad to hear they stood behind it Rick... Customer service is as important as the product they produce....
 

Dustinb80

#FACKCANCER
Supporting Member
18,172
187
S.W. Ohio
Good shit Rick. Good customer service is greatly appreciated. When I call a company and I say "Good morning how are you?", if they don't say "Im great, how are you?" They've already lost me.