These guys are friggin ridiculous. I bought a bow case from them a few months ago and one of the hinges is coming apart. Their return policy is ninety days, the manufacturers warranty is a year. I called Gander and told them about the situation, some smart ass manager who sounded all of 22 years old, and that I was a few days past their return policy. He says I have to ship the thing to the manufacturer because it can't be returned now. If they took it back, they would have to eat the cost. Yes, it can be returned and no you wouldn't have to eat a dime! The ninety day policy is Gander Mountains, not the manufacturers. If this had happened two weeks ago, we would be doing an exchange and I would be out the door. If your warranty period was 120 days instead of ninety, it would be the same situation. So, I'm left with shipping the thing to Indiana or some damn place, on my dime, because some little automaton couldn't make a decision based on doing the right friggin thing. People piss me off. I was never big on the place to begin with, they're high priced and sales people aren't very useful, but this pretty much does it for me. Fugg Gander Mountain, the place just sucks. Yeah, I said it.
Rant concluded.
Rant concluded.